Independent Amazon criticism
Amazon sucks.
Here's why.
Seller accounts closed without a reason anyone will state. Deliveries marked handed to resident that were never handed to anyone. Refunds that need four contacts and a chargeback. Counterfeits sold under your own listing, and a support script that keeps apologising and changing nothing.
The record
Everything, newest first.
Marked Verified means it was written up here with the evidence attached. The rest are public submissions, posted unedited by the people they happened to.
Your seller account just got suspended. Save these things in the next hour, before you can't.
A suspension usually takes your access to the evidence with it. The window where you can still download your own records is short, and it closes quietly. Here is what to pull first.
Verified anonymous
Randos welcome
Post the story. Bring receipts if you have them.
No account. No signup. No email required. Write it, post it, it goes live. Firsthand accounts are best. Redact anything that could hurt someone who did not ask to be part of the story.
Worth having in front of you
- The order or ASIN number, and the date.
- The performance notification or suspension notice, saved as a file.
- Supplier invoices, if the dispute is about sourcing or authenticity.
- What was owed to you at the moment it stopped: settled, held, in transit.
Write it anyway if you do not have all of it. A story with gaps still counts; a story you never posted does not.
Not about Amazon? Name whoever it was on sucks.is — same rules, same anonymity, any company.
What gets published
Claims need receipts. Anger gets edited into evidence.
Anger is fine — it is usually the honest reaction. Sloppiness is not. One wrong technical detail is all anyone needs to dismiss an entire story, so the standard here is simple: say what you measured, say what you were told, and keep the two apart.
Screenshots
Images are checked before they publish. Text isn't.
A paragraph can be wrong and then corrected. A screenshot can carry a live access key, a twelve-digit account id, a customer list, or a face — and once it is published it is scraped, mirrored and archived within minutes, so taking it down an hour later takes nothing down. That asymmetry is the whole reason images wait and text does not.
Before an image is uploaded, the black boxes you draw on it are burned into the pixels in your own browser — the original never leaves your device. The server then rebuilds the image from scratch, which destroys the location data, device serial and the hidden thumbnail that phone editors leave behind holding the uncropped picture. Then a person looks at it. Then it goes up.
Getting something removed
If a story exposes you, say so and it comes down.
Stories publish immediately, which means the wrong thing can go up before anyone reads it. If a post contains your personal information, someone else's private data, or a claim about you that is false, send it here with the link and what is wrong with it. Personal data comes down on sight, no argument required. Everything else gets read and answered.
A form, not a ticket queue, and no support tier gating it. Nothing to sign up for, nothing to verify, no case number.
A request still sitting after a day trips an automated check, so it cannot be quietly forgotten. There is no case number because there is nothing to look up: when it is done the link stops working, and you can check that yourself.